Contact us
Sales
In sales issues please contact our closest colleague or distributor:
- Europe Head Office: Email us, Phone: +36-30-2043672 or +36-1-4530435
- US East Coast: Email us, Phone: +1-281-528-0485
- US West Coast: Email us, Phone: +1-858-254-1264
- Japan: Contact our exclusive agent, the Patcore by email or by phone: +81-3-5530-9242
- China (PRC):
- Founder International Co. Ltd.: Contact our distributor by email or phone: +86 512 8666-5500/7300 (Suzhou HQ); +86 10 8217-9000 (Beijing); +86 21 5255-4540 (Shanghai); +85 26 495 1413 (Hong Kong)
- Tri-I Biotech (Shanghai) Inc.: Contact our distributor by email or phone: +86-21-32504385
- India:
- Vans Information: Contact our distributor by email or phone: +91 98201 00306
- Taiwan (RoC): Contact our distributor, the Molecule Scientific Co. Ltd. by email or phone: +886-2-2713 2977
End User Support
For our paying customers we provide free support on user issues.
If you have a usability question or try to solve a chemical/biological issue please contact our application scientist via email.
Consultancy
To find out about consultancy services in your area please contact
- US: Phone: +1-858-598-7382
- Europe (and rest of world): Phone: +361 4530435 or contact our head office
- Japan: Patcore (exclusive agent): Phone: +81-3-5530-9242, FAX: +81-3-5530-9241, contact by email
Head office
ChemAxon Kft.
Záhony u. 7. Building HX
Budapest, 1031 Hungary
Phone.: +36-1-4532658 (Alt: +36-1-4532660, +36-1-4532661)
Fax.: +36-1-4532659
Záhony u. 7. Building HX
Budapest, 1031 Hungary
Phone.: +36-1-4532658 (Alt: +36-1-4532660, +36-1-4532661)
Fax.: +36-1-4532659
Technical Support
If you need technical support please visit our Support pages or search our Technical Support Forum. If you do not see an answer to your question please post your question, your posts will be routed to the most relevant scientific and technical people immediately, and we aim to respond within a working day, often within minutes.
Email our support only for confidential support questions of customers
To report an issue regarding the website or if you need help with account details, login issues, please use this separate website support email address!
Email our support only for confidential support questions of customers
To report an issue regarding the website or if you need help with account details, login issues, please use this separate website support email address!
Academic Support
ChemAxon provides free academic license for teaching and researching purposes.
More about free Academic License
Support for the academic license is only available through our support forum.For confidential issues only please Email our Academic Package Team.
Location map
Geo coords of office: lat: 47.561766 long: 19.054654
Directions:
Directions:


