Documentation for ChemAxon softwares

We believe that paying attention to user support is the fastest way to develop software you want to work with.

In addition to the User, Developer and Administrator Guides, API documents, code examples and the help files included within the software, we have a strong support network for users and developers.

Online support forum

Our Technical Support Forum has a large knowledge base of user questions and answers and is the fastest way to recieve an expert opinion on your question. Our aim is to respond within a working day though often this is just minutes.

User Group Meetings

To find out how our users and partners are working with us and to access product update and workshop presentations from ChemAxon staff, please visit our Library.
For more information on our next meeting please visit this page.

Web conferences

For introductory or advanced exploration of our technology or to discuss evaluation design contact us directly to arrange a web conference. Do tell us what you expect from the conference so we can arrange the best resources to assist and progress your interest.

Other support
For confidential or other support issues you can email our support directly or call us

Academic Package support

Please note there is no email or telephone support for academic users and support is provided only through the Support Forum, see this thread for issues specific to the Academic Package. Where confidential issues are concerned you can contact by email.