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JChem for Excel Version 1.1.2 Installation problem
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tomt

Joined: 29 Sep 2009
Posts: 14

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Link to postPosted: Tue Sep 29, 2009 6:19 pmPost subject: JChem for Excel Version 1.1.2 Installation problem Reply with quote

Hi All:

I'm getting an excel addin related error after installing JChem for Excel(1.1.2).

Error message is: "Excel experienced a serious problem with 'jchemforexcel jchemforexceladdin' addin. .... Do you want to disable this addin? Please see attachment for the whole message.

If I click on no to disable the addin, the Excel will load and the Jchem addin menu shows. All the icons and menu item are there, but clicking on any of them including 'Help' or 'License' the whole Excel program terminates.

I did have an older version installed before this and it was un-installed before I installed 1.1.2. I also re-started my computer after installation.

Any help is greatly appreciated.

Tom

 




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tomt

Joined: 29 Sep 2009
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Link to postPosted: Tue Sep 29, 2009 7:53 pmPost subject: Reply with quote

I found the solution. Apparently there was conflict between other addins and Jchem for excel addin. After disabling other addins, it worked.

Tom

tpelcz
ChemAxon personnel
Joined: 02 Aug 2007
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Link to postPosted: Wed Sep 30, 2009 3:17 pmPost subject: Reply with quote

Hi,

 

we would be interested in what Add-Ins were causing the problem, so we could check it out. If it is not public, you can reply in private (tpelcz@chemaxon.com).

 

Regards,

Tamas.

tomt

Joined: 29 Sep 2009
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Link to postPosted: Thu Sep 29, 2011 4:23 pmPost subject: Reply with quote

Sorry for the late late reply.

The other addin was something we were developing in-house and the addin was corrected. It no longer causes problem.

-Tom

 

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